Frequently
Asked Questions & Common Problems and Solutions
FAQs are categorized by product. You will also find a
Customer Service FAQ containing contact information and
general support information such as how to deal with license
key issues.
DIY DataRecovery.nl™
is committed to delivering high quality technical support.
Our in-house support provides you with the answers tailored to
your situation! No 'canned' answers from out-sourced support
agents, you are talking directly to the developers of the software.
We support our products before purchase! Feel
free to create a forum account and post questions on demo
and trial versions. Submit DiskPatch log files
and we will give you our honest opinion on your chances of
fixing your disk with DiskPatch.
Before
contacting us ...
If you
need support or have a question please make sure you have:
read the product user guide
checked the readme file
searched the FAQs
searched the forum
If you haven't purchased a product yet, running the demo
could also answer questions you may have.
