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 Support Forum - Ask a question

To contact DIY DataRecovery Support use the Online Support Forum.
The forum is monitored from 9.00 AM to 5.00 PM (C.E.T.), from Monday to Friday. In general a question posted before 4.00 PM is answered the same day.

 

Forum Index                
Data Recovery             
DiskPatch                     
iRecover                      
iUndelete                     
Misc. Tools                   

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 Frequently Asked Questions & Common Problems and Solutions

FAQs are categorized by product. You will also find a Customer Service FAQ containing contact information and general support information such as how to deal with license key issues.

 

 

Data Recovery             
DiskPatch                     
iRecover                      
Other tools                   
Customer Service        

 Order Status Lookup

Please keep copies of emails you received after purchase!

Re-obtaining a lost license key is possible if you have checked the Registration Backup Service during the purchase. Contact RegNow in such event.
Web Shop / RegNow:
RegNow Order Lookup Form
RegNet:
RegNet Order Lookup Form
Mensys: Log into your user account: Mensys Dutch / Mensys International
Personal Technical Support
DIY DataRecovery.nl™ is committed to delivering high quality technical support.

Our in-house support provides you with the answers tailored to your situation!
No 'canned' answers from out-sourced support agents, you are talking directly to the developers of the software.

We support our products before purchase! Feel free to create a forum account and post questions on demo and trial versions. Submit DiskPatch log files and we will give you our honest opinion on your chances of fixing your disk with DiskPatch.
Before contacting us ...
If you need support or have a question please make sure you have:
  • read the product user guide
  • checked the readme file
  • searched the FAQs
  • searched the forum
If you haven't purchased a product yet, running the demo could also answer questions you may have.
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